Reports arrive complete.
The player signs in with Steam and describes the problem. You find the match and the people involved.
A form players fill in quickly
They pick a ticket type, and Handler suggests the match and the players they met.
- They sign in with Steam, without creating a Handler account.
- The match and the players are suggested from their presence in game.
- They add evidence as YouTube, Medal or Twitch links.
The ticket and its context
You review the match and the players' history without leaving the ticket.
- Kills, sanctions, notes and anticheat cases of the people involved.
- Internal comments stay between moderators.
- A contested sanction can be lifted from the ticket.
Fewer replies to retype
Macros and three ready-made rules do the repetitive work.
- A macro posts a canned reply and changes the status, priority or assignee.
- A reminder after 7 days without a reply, closing after 14 days, closing 7 days after resolution.
- Saved views and the "overdue" filter sort the queue.
The rest of Handler
- Live control and moderationFollow the match, act on a player and keep a record of your sanctions.
- Anticheat and a network of communitiesA case file per suspect, and reports from other communities.
- AutomationsA visual editor for your rules, and packs ready to install.
- Stats, weapons and seasonsWho plays, when, with which weapons, match after match.
- Public pages, votes and DiscordA page for your players, votes, a Discord bot, an API and webhooks.
- Mobile appAlerts and quick actions, on iPhone first.
Connect your first server.
The account is free.
Coming from another tool? We'll handle the move. Migrate to Handler